Shipping and Delivery

FREE SHIPPING

At jhazala managed by RDL Online LLC, we are proud to offer exceptional value and service. This includes free shipping from our warehouses in Europe & the USA via FEDEX, USPS, DHL, and DPD.

SHIPPING TO OVER 200 COUNTRIES

We are excited to provide international shipping to more than 200 countries. If your location is not within our shipping range, we will contact you to explore alternative solutions.

LOST/MISSING PACKAGES

jhazala is not responsible for packages lost or incorrectly delivered due to an incorrect address entered during checkout. Ensure your billing and shipping details are correct before placing your order. If the mistake is ours, we will fully reprocess your original order at no additional cost.

CUSTOMS

Please be aware that jhazala is not liable for any customs fees once the items have shipped. By making a purchase, you consent to potentially incurring customs fees when your items arrive in your country.

SHIPPING TIME

Shipping times vary depending on your location:

  • United States: 3-5 Business Days
  • Canada, Europe: 6-10 Business Days
  • Australia, New Zealand: 12-14 Business Days
  • Central & South America: 8-14 Business Days
  • Asia: 8-12 Business Days
  • Africa: 8-14 Business Days

The maximum delivery time is 20 business days. These estimates do not include our 1-3 day processing time or any customs clearance delays.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped, although tracking might not always be available due to free shipping.

If your tracking information displays “No Information Available At The Moment,” please allow 1-5 business days for an update. If no information is available after this period, contact us at support@jhazala.com.

MULTIPLE PACKAGE SHIPMENTS

Items in the same order may be sent in separate packages for logistical reasons. This approach ensures faster delivery times and minimizes the risk of delays.

QUESTIONS?

Our customer support team at jhazala is here to help. If you have any queries or require assistance, please email us at support@jhazala.com.